Part Time Customer Service Representative

HomeSmartReq# CH101M0Description:
HomeSmart, a division of Aaron's Inc.
began in 2011 by building on the success of Aaron's Inc.
sales and lease ownership model.
HomeSmart offers our satisfied customers sensible and affordable payment options for everyone.
Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what's right; treating every individual with respect, compassion and integrity.
We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.
Aaron's Inc.
has a long legacy as an industry leader, with continued growth regardless of the economy.
In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services.
As a potential HomeSmart Associate, you'll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
You'll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve.
We like to set the bar high, roll up our sleeves and work together to out-perform the competition.
HomeSmart is about opportunities, and several of our associates have elevated their careers after joining our team and driving business success.
You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.
With HomeSmart, you're a part of a great company that's actively working to make people's lives better.
If you want to make a difference, come join us!At HomeSmart, relationships with our customers are about FIRST names.
Our goal is to bring our customers one step closer to ownership.
As a Customer Service Representative, you will play a key role in the success of the store through:
in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store.
Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers.
Strong organizational and administrative skills are also critical as this position is responsible for maintaining customer files and processing customer transactions.
At HomeSmart the difference is personal.
Connect with us today and see what we have to offer! Job DutiesCustomer Care and ServiceAssist customers on the showroom floorAccept and process current customer paymentsInput customer information into the store computer for new lease agreementsUpdate customer information and account status in the store's computer systemFile and maintain customer folders and recordsManage cash transactions with customersAdministrative AssistanceAnswer incoming telephone callsMaintain regular mailing campaignsProcess Order Forms and referencesMaintain the appearance and organization of the customer transaction counterAdditional DutiesAssist in the maintenance of the showroom through cleaning, organizing, and merchandisingPosition RequirementsExcellent interpersonal skills are required for daily customer contactStrong sales skills-showroom and telephoneMaintain professional appearanceComputer operations abilityGood communication skillsExcellent telephone etiquetteHigh energy levelAble to move merchandise up to 50 lbsOther tasks as assigned by managementAs a Customer Service Representative at HomeSmart, you will have access to a comprehensive benefits package that includes:
Paid time off including vacation days, sick days and holidaysFlexible work weeks, Sundays always off!Ongoing training and developmentMedical, dental & vision insurance401(k) planLife insuranceDisability benefitsEmployee Purchase DiscountsAll Customer Service Representatives complete a drug screen and criminal background investigation.
Job performance reference checks are also required.
HomeSmart is an Equal Opportunity EmployerPrimary Location:
3734 PEPPERELL PKWYOPELIKA, Alabama36801-6004

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